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Frequently Asked Questions
Yes, free worldwide delivery on every order, no minimum spend required.
Orders are dispatched within 1–2 business days and delivered in 5–8 business days worldwide.
Yes. You'll receive a tracking number by email as soon as your order is dispatched.
Email us at support@lorvaineuk.com within 14 days of delivery. We'll send you a free prepaid return label.
Refunds are processed within 5–7 business days to your original payment method once we receive your return.
Contact us immediately at support@lorvaineuk.com. We'll do our best before dispatch, once shipped, orders cannot be modified.
Visa, Mastercard, Amex, PayPal, Apple Pay, Google Pay and Shop Pay.
No. We curate quality, timeless pieces designed to last.
Email support@lorvaineuk.com we reply within 24 hours, Monday to Friday.